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Commitment to your privacy

We value your business and we know that you're concerned about protecting your privacy online. Our policy is to inform you of our policies for collecting, sharing, and securing customer information online.

What Information Do You Gather About Me?

This privacy policy explains how Komet Creations LLC collects and uses customer information gathered at Kometcreations.com in order to conduct our business, inform customers about our products and provide customer service.

Examples of personal information we collect include: your full name, shipping address, billing address, e-mail address and phone number.

What we gather: We need your name, billing address, shipping address, e-mail address, billing phone number, shipping phone number and credit card number to process and ship your order. We will e-mail you to confirm your order and keep you updated on your order status by including your tracking number that you can view online at Fedex.com. If we have a question about your order, we may contact you by e-mail or by phone. For example, we may call you to verify your credit card information on a large purchase or to verify your address if our shipping system doesn't accept it.

In addition, we use your information to recommend products and features based on your past purchases. Contacting Komet Creations Customer Care: If you contact customer care, we will use your name, e-mail address, phone number and order history to answer your question as quickly as possible. On occasion, we may contact you later to verify information or to check on the quality of your Customer Care contact with Komet Creations LLC and to get your feedback as to how we can improve in this area.

How Secure is My Information?

Protecting your personal information: We use 128-bit encryption to scramble your personal and credit card information as it travels over the Internet during the checkout process on Kometcreations.com. You will know you're in the "secure" area of our site when you click on the  "Checkout" button. Notice that the "http" portion of the web site address in your browser changes to "https." The "s" stands for "secure." In addition, both Netscape and Internet Explorer use special symbols to indicate that you're in a web site's secure area. Earlier versions of Netscape use a highlighted key. More recent versions of Netscape and all versions of Internet Explorer show a closed, highlighted lock. Some browsers let you know that you're moving in or out of a secure area by notifying you with a special pop-up window that requires you to click "ok" before continuing.
In addition, we encrypt every credit card number we store in our databases and we never keep them longer than neccesary to process your order.

Protecting your password: We also attempt to limit unauthorized access to your account. If you forget your password, you can create a new one. You can do your part to protect your personal information by keeping your password a secret and making sure you log off completely if you share a computer.

Contact Komet Creations LLC

Please feel free to contact us if you have any questions or comments regarding our Privacy Policy or Practices. We will be sure to respond to all inquiries in a timely manner. We can be reached via phone toll free at (877) 566-3807, by fax (800) 646-7415, by e-mail at customercare@kometcreations, or by mail addressed to:

Komet Creations LLC
Attn: Customer Care
27825 Fremont Court Suite #13
Valencia, Ca. 91355